The dreaded notice has come in your email that you can no longer accept credit card payments. This is sure to make your customers lose trust in you and take their business elsewhere... You are most like enraged and in a total panic looking for another option. You may have already been turned down by other providers and are feeling like maybe you are about to close the doors on the business. But wait, remember that almost all new business owners have dealt with merchant account problems. This comes from a lack of experience, making rookie mistakes in the realm of business ownership can be very costly.
The most important thing to do in this situation is to keep your cool and look for other viable options. Believe it or not there may be many credit card processing companies that want your business. Although, they may not make themselves as apparent as the major players.
Having a real merchant account as opposed to a shared merchant account is usually the first solution. Most new business owners shop price only when they are looking for credit card processing services. When in fact price should be more like number 3 or 4 on your list. The first being reliability of payments, does the processor feel comfortable with your business practices, is the equipment solution right for your business, and last but not least the most important of all, customer support (do they offer it or not?)! After all those points have been cleared you should then consider pricing.